Privacy Policy

At Altitude Inspections Pty Ltd, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or booking a service, you agree to the terms outlined below.

1. What We Collect

We may collect the following information when you contact us, submit a form, or book an inspection:

Your name
Contact details (email, phone number)
Property address
Inspection details
Payment details (when required)

2. Why We Collect Your Information

We collect this information to:

Provide building inspection services
Communicate with you about bookings or reports
Send invoices or receipts
Improve our customer service and website

We do not collect personal information unless it is necessary to provide our services to you.

3. How We Use and Share It

We only use your information for the reasons stated above. We may share your information with:

Service providers who help us deliver our services (such as report software or payment processors)
Legal or regulatory bodies, if required by law

We will never sell or rent your information to third parties.

4. How We Store and Protect It

We store your information securely and keep it only as long as necessary for business or legal purposes. We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

Our website may use cookies or analytics tools to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

5. Your Rights

You have the right to:

Ask what personal information we hold about you
Request a correction if the information is wrong
Ask us to delete your information when it is no longer needed

To make a request, contact us